Our products are custom made and cannot be returned. If there was an error made on our part, we will replace the particular item at no additional charge.  We will not be responsible for any error in any information you provide to us.

We will start working on your order immediately after we receive your payment. Prior to processing the full order, we can either fax or e-mail a copy to  you  for your approval.  Please take the time to proofread your sample carefully.  We are not responsible for any errors found after you approve your sample. Once you have approved the final design for your item, you are then obligated to pay for the order.

Typically, you can expect to receive your items within 7 days from the approval date of the item.  Birth announcement items can be shipped within 2 days from the approval date.   If there is a need for a "rush" on your item, we will try  to accommodate your needs.

Please e-mail us if such circumstances arise.   If you have any questions, please do not hesitate to contact us. We are looking forward to working with you.