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Frequently Asked Questions
What events can I use candy bars for?
Do you ship
chocolate in warm or hot weather?
What if my chocolate arrives too soft?
Can you do custom designs?
Can you put a photograph or my logo on the wrapper?
What kind of chocolate bars to you use?
Can I buy only the wrappers and wrap them myself?
How can I order?
What events can I use candy bars for?
Personalized candy bars are great for any event. Whether you are promoting your business or sharing
your joyful event,
personalized candy wrappers are always a hit.!
Do you ship
chocolate in warm or hot weather?
We do ship
in warm and hot weather, but STRONGLY advise ordering wrappers only
during the summer to
avoid
possible melting of the chocolate. If you do order chocolate, we
recommend expedited shipping.
We also
recommend shipping to an alternate address where someone can receive the
package so it will
not be left
sitting outside.
What if my chocolate arrives too soft?
Do not
handle the candy bars; just let the package sit at normal or air-conditioned
room temperature until
they
re-harden. DO NOT put in refrigerator or freezer. This can cause “bloom”, a
white substance to
appear on
the bars, although it does not affect the taste. Also, condensation from the
extreme
temperature
change can damage the wrappers.
Can you do custom designs?
Yes, our designs are always custom! Just email us at
Personalize-My-Favors and let us know what you
have in mind.
Can you put a photograph or my logo on the wrapper?
Yes! Pictures can be scanned and there is a set up fee (picture will be returned with order) at an additional $8.00. If you have a digital file, you can send it to
us via email.
What kind of chocolate bars to you use?
We use the new HERSHEY'S® enclosed brown plastic sleeves that are heat sealed on each end to wrap each bar,
Hershey’s® Milk Chocolate for our 1.55 oz. bars (limited supply) and Hershey’s ® Miniatures, which is a mixture of different Hershey bar flavors, and Nestle's Crunch. We also use the snack size Hershey's
Kit Kat® bars. The original manufacturer’s labeling is still kept intact underneath the custom labels.
Can I buy only the wrappers and wrap them myself?
Yes for the 1.55 oz bars only.
How can I order?
Email us at Personalize-My-Favors
How long does it take for you to process and ship my order?
We will not begin processing your order
until payment is COMPLETE.
Once payment is received (i.e., money order,
Cleared check or your PayPal transaction, your order will be
immediately processed. (Please note: there will be a $25 service charge
for any checks returned for insufficient funds.) If your order
requires a rush service (sooner than 2 weeks
before order is needed), a $15.00
rush charge will apply.
Can
I see a proof of my wrapper design before you process my order?
Yes, we
will email you a final proof for your approval or provide a proof on a web
page. NO ORDERS WILL BE PROCESSED WITHOUT PAYMENT AND PROOF APPROVAL.
It is your responsibility to get in touch with us
in a timely manner. A
delay in proof approval will add to the processing time of your order.
What if I want to make changes after I approve my proof?
If your
order has not been printed, you may make additional changes and request
another proof. if your order
has been
printed and you need to make changes you will be charged the full price for
a new print job. If the reprint is due to an error on our part, you will
not be charged.
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